Shipping Policy
Shipping Policy
Introduction
At Jackets Club, we are committed to delivering your orders efficiently and securely to your doorstep. Our shipping process is designed to provide a smooth and reliable experience, ensuring that your products arrive in perfect condition.
Shipping Costs
The shipping costs are calculated based on the weight, dimensions of your order, and the delivery destination. This ensures that we offer the most economical and effective shipping options for you.
Delivery Times
Our standard delivery timeframe typically ranges from 3-7 business days, depending on your location. Please note that delivery times may vary slightly due to factors such as your exact location and the efficiency of local postal services.
Tracking Your Order
We believe that transparency is key to a great shopping experience. Once your order is shipped, you will receive a unique tracking number. This allows you to follow the journey of your order from our warehouse to your doorstep.
Customs and Import Duties
Depending on your country, your order may be subject to local customs and import duties. These charges, which are determined by your local customs office, are the responsibility of the customer. We recommend checking with your local customs authority for detailed information on these charges before placing an order.
Lost or Damaged Items
In the unlikely event that your order is lost or damaged during transit, please contact us immediately. Our dedicated customer support team will work with the carrier to resolve the issue as quickly as possible, ensuring a satisfactory outcome for you.
Commitment to Service
At Jackets Club, we are dedicated to providing not only high-quality products but also exceptional shipping services. We continuously work to enhance our shipping processes to meet and exceed your expectations.
Contact Us
If you have any questions or concerns regarding our shipping policy, please reach out to our customer support team at contact@jacketsclub.co.uk. We're here to help!